Now in open alpha

Enterprise customer support,
powered by AI

Answer customer questions instantly with AI grounded in your own docs, and hand complex cases to your team with the full conversation.

Get started free Start for your team

Cited answers

Replies cite the docs they came from

Human handoff

Agents pick up with the full conversation

One-line embed

A script tag or the React SDK

Example conversation

Cited answer, then a handoff

How do I rotate an API key?

Create a new key under Integrations → API keys, switch your app to it, then revoke the old one. New keys are shown only once, so copy it right away.

API reference

Thanks. Can I talk to someone about my invoice?

Connecting you with our support team.

Agent

Hi, I'm on the billing team. Let me pull up your invoice.

Features

Everything your support team needs, automated

AI Resolution Engine

Retrieves the right passages from your knowledge base and answers with citations, in real time.

Smart Escalation

Hands off when a customer asks for a person, gets frustrated, or the AI keeps missing, with optional round-robin assignment.

Live Agent Handoff

Seamless transition from AI to human support with full conversation context preserved.

Shared Inbox

Widget chats and email in one inbox, with assignment, priorities, tags and SLA timers.

Analytics Dashboard

Real-time insights into resolution rates, response times, and customer satisfaction.

API & Webhooks

Full REST API access and webhook support for custom integrations with your stack.

Developers

Built for developers

Embed the widget with the React SDK or a script tag, identify signed-in customers, and automate the rest with the REST API and signed webhooks.

Read the API reference

npm install @supoapp/widget@alpha

import { SupoProvider, SupoWidget } from "@supoapp/widget/react";

<SupoProvider
  productId="YOUR_PRODUCT_ID"
  apiBaseUrl="https://supo.muhammadtahubkhatri.dev"
  customer={{ externalId: user.id, name: user.name, email: user.email }}
>
  <SupoWidget />
</SupoProvider>

Pricing

Free while Supo is in alpha

Every feature is included. Usage limits keep the service fair for everyone during the alpha.

Alpha

$0/month

AI answers grounded in your docs, with citations
Knowledge from articles, PDF and Word files, websites and GitHub
Human handoff to a shared inbox with SLAs and business hours
Email channel and a public help center
CSAT ratings and analytics with CSV export
REST API, signed webhooks and a widget SDK
Team roles: admin, developer and agent

Get started free

Ready to get started?

Connect your docs, embed the widget with one script tag, and let your team step in whenever a customer needs a person.